Privacy Policy

Last updated: [30/9/26]

Caitlin J Clarke respects your privacy. This policy explains what information we collect when you use www.caitlin-j-clarke.com, how we use it, and how we protect it.

Information we collect

  • Information you give us: your name, email address, phone number, shipping and billing address, and any message you send through our contact form or by email.

  • Order information: details of what you buy. Payments are handled by Stripe. We never see or store your full card details.

  • Automatic information: basic data such as your browser type, device, and pages visited, collected through cookies or analytics tools such as Google Analytics.

How we use your information

  • To process and deliver your orders

  • To reply to your enquiries

  • To send you news about new collections, workshops, or sales, only if you've signed up for this (you can unsubscribe at any time)

  • To understand how people use our site so we can improve it

  • To meet legal and tax obligations

We do not sell your data

We never sell, rent, or trade your personal information. We only share it with trusted services needed to run the business, such as payment processors, delivery companies, and our website or email provider. They may only use it for those purposes.

Cookies

Our site uses cookies to make it work and, where applicable, to understand visitor traffic. You can block or delete cookies in your browser settings, though some features may not work as well.

How we keep your information safe

We take reasonable steps to protect your information, including [secure hosting, HTTPS encryption, limited access]. No online system is completely secure, but we take your privacy seriously.

How long we keep your information

We keep your information only as long as needed for the purposes above or as the law requires (for example, tax records for [6 years]).

Your rights

Depending on where you live, you may have the right to ask us to access, correct, or delete your personal information, or to stop us using it for marketing. To do so, contact us at the address below.

Children

Our site is not aimed at children under [13/16], and we don't knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its updated date.

Contact us

Caitlin Clarke / Caitlin J Clarke
studio@caitlin-j-clarke.com
Bloweys, Downs Hill, Golant, PL231JL Cornwall.